Returns & Exchanges

At D&S Appliances, we stand behind the quality of our products and offer a 30-day return window for most appliances to ensure your complete satisfaction. All returned items must be in their original packaging and condition to qualify for a full refund or exchange.

1

Initiate Your Request

Contact our customer service team via phone or email with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Appliance

Thoroughly clean the unit and secure all loose components, such as shelves or power cords, then place the item back into its original protective packaging.

3

Schedule Pickup or Shipping

For large appliances, we will coordinate a professional freight pickup at your convenience; for smaller items, please use the prepaid shipping label provided in your authorization email.

4

Inspection and Refund

Once our technicians inspect the unit for functionality and condition, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing